About This Site

Welcome to our Service Status Page where you can check the status of your SOPHiA DDM™ site. Major incidents and scheduled maintenance preventing you from using the platform for an extended period will be registered on this page. Do not hesitate to Subscribe to the page to get notifications when a site is unavailable.

Disclaimer: This page is provided for informational purposes only and is updated during business hours* only. While we make reasonable efforts to keep the information accurate and timely, no guarantees are made regarding its availability, completeness, or accuracy.
*Monday through Friday during regular business hours (in Central European Time / Eastern Standard Time) except during banking holidays